Customer
Drive customer loyalty, satisfaction, and success in your business. An ideal solution for companies that want to put the customer at the center of their operations and achieve exceptional results.
More efficiency for your routine
Customer Centralization
Customer Centralization
Customer Categorization
Customer Categorization
Increased customer satisfaction
Increased customer satisfaction
Compliance with standards
Compliance with standards
Organize customer records in a practical way with data centralization software
Data management
Manage customer data quickly and easily by gathering all information in one place, such as documents, contracts, certificates, and statements.
Efficient search
Optimize the search for registered customers using categories, keywords, or related attributes.
Process automation
Automate repetitive tasks and processes, such as sending follow-up emails and scheduling meetings, to increase team efficiency and productivity.
Customizable questionnaires
Create custom forms and send them to your customers using the integration with SoftExpert Survey.
Centralized information
Visualize FMEAs, audits, requirements, and APQP-PPAP activities associated with customers.
Integration
Integrate the tool with different communication channels to ensure consistent, omnichannel communication with customers.
Bring this solution to your company
Why do customers choose SoftExpert
Comau
Hyundai
Kley Hertz
Buschle e Lepper
Dos Pinos
Discover the solutions that are part of SoftExpert Customer
Enterprise Asset - EAM
SoftExpert EAM offers physical asset management throughout the entire lifecycle. Focused on sustainable value, it supports everything from inventory to maintenance and performance analysis. Reduce costs and downtime with the support of an automated maintenance management system integrated with your operation. Increase operational efficiency and build effective strategies to optimize critical assets.
Environment, Health, and Safety - EHSM
Drive EHS maturity with a platform that centralizes risks, permits, KPIs, and corrective actions in one place. Ensure full compliance with ISO 14001 and 45001, proactively reduce incidents, and deliver measurable results to stakeholders, customers, and investors.
Enterprise Quality - EQM
Modernize your quality management system (QMS) with an all-in-one solution. Reduce the effort to stay compliant, increase process agility, and gain transparency to drive continuous improvement with more control and efficiency.
Supplier Lifecycle - SLM
Manage the full supplier lifecycle with a cloud-based solution enhanced by Gen AI. SoftExpert SLM automates processes, qualifies partners, ensures compliance, and reduces risks with real-time insights. Boost performance visibility, efficiency, and trust with a secure, intelligent, and scalable platform.
Environmental, Social, and Corporate Governance - ESG
Efficiently manage every ESG initiative, by operating unit and scope, on a single platform. Structure your policies, centralize indicators, automate calculations, and monitor risks and compliance in real time, all within one secure, flexible, and fully integrated system.
Compliance with global privacy and security standards
Advanced data protection
SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Integrate with your ERP, CRM, Office365, and much more
Connect SoftExpert Suite to other business tools already used in your organization.
Worldwide Office Locations
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.
An award-winning platform recognized by customers
